Privacy Policy

Last Updated: 11/7/25

At Cash For Phones Phoenix (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or sell a device to us.

By using our site and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Full name

Email address

Postal address

Phone number

Payment details (e.g., bank or PayPal information)

Device details (make, model, IMEI/serial number)

b. Non-Personal Information

Browser type and version

Device information (IP address, operating system, etc.)

Website usage data through cookies and analytics tools

2. How We Use Your Information

We use your information to:

Process and complete your device sale or trade-in

Provide payment for devices received

Communicate updates, confirmations, and support responses

Improve our website, services, and customer experience

Verify device ownership and prevent fraud or illegal activity

Comply with legal and regulatory obligations

3. Data Security

We take data protection seriously and use appropriate security measures to protect your information, including encryption, firewalls, and secure data storage systems.
While we strive to protect your personal data, no online transmission is completely secure, and we cannot guarantee absolute security.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., for accounting, fraud prevention, or tax purposes).

5. Sharing Your Information

We do not sell or rent your personal information.
We may share limited information with:

Payment processors (to complete transactions)

Shipping or courier services (to handle device deliveries/returns)

Recycling and refurbishment partners (for processing devices)

Law enforcement or regulatory authorities, if required by law or in cases involving suspected fraud or stolen devices

All third-party partners are required to handle your data securely and in accordance with data protection laws.

6. Your Rights

Depending on your location (e.g., under GDPR), you have the right to:

Access the personal data we hold about you

Request correction of inaccurate or incomplete data

Request deletion of your data (where legally permissible)

Object to certain data uses or request restriction of processing

Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at vizvip22@gmail.com

7. Cookies & Analytics

Our website uses cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content.
You can manage or disable cookies through your browser settings, though some features may not function properly if cookies are disabled.

8. Children’s Privacy

Our services are not directed toward individuals under 18. We do not knowingly collect data from minors. If you believe a child has provided us personal information, please contact us for removal.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date. Continued use of our website after updates indicates your acceptance of the new terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

📧 vizvip22@gmail.com
📞 480-200-5132
🏢 Cash For Phones Phoenix